WordPress support

3D render of a browser window being fixed with a wrench

Site broken, slow or down: I find the problem, fix it and explain what happened.

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WordPress support fixes the technical problems on your site: white screen, 500 errors, plugin conflicts, slowness, hacked sites. I reply within 24 hours with a free first analysis, and I always take a backup before I start.

What does WordPress support include?

Troubleshooting

The site is broken: I get it back on its feet.

  • White screen, 500 errors, plugin conflicts
  • Login, permission and access issues
  • Hacked site recovery and malware removal
  • Backup restore
  • A report for every fix

Prevention

Better to keep the problem from coming back.

  • WordPress, theme and plugin updates
  • Daily automatic backups
  • Uptime monitoring with instant alerts
  • Weekly security scan

Audit and speed

For a slow site or one that's never been checked.

  • Performance analysis (Core Web Vitals)
  • Security audit
  • Database cleanup
  • Technical SEO fixes

How I work

  1. 01

    Contact

    You describe the problem; I reply within 24 hours with a free first analysis.

  2. 02

    Diagnosis

    I find the exact cause of the problem.

  3. 03

    Fix

    I fix it with a targeted intervention, always after a backup.

  4. 04

    Check and report

    I check that everything works and send you a report on the fix.

How much does WordPress support cost?

from €50

One-off fixes start from €50. For ongoing protection there's the monthly maintenance plan, with updates, backups and monitoring.

FAQ

How long does it take to fix a WordPress problem?

From a few hours to 3 business days. Plugin conflicts and update problems are fixed in a few hours; hacked sites or migrations take 1-3 days. Before I start, you get a time estimate.

What happens if the problem comes back?

Every fix comes with a 30-day guarantee: if the same problem comes back in that time, I fix it for free.

Do you also work on non-WordPress sites?

Mostly on WordPress, which is 90% of my work. I can also help you with hosting, DNS, SSL and server configuration.

My site has been hacked: what do I do?

Don't delete anything, and write to me. I recover the site, remove the malware, close the hole they got in through and check that Google isn't flagging it as dangerous.

Do I need to give you access to the site?

Yes: an administrator login for WordPress and, if the problem is on the server, for the hosting. Once the fix is done you can revoke it.

Do you also handle ongoing maintenance?

Yes. With the maintenance and hosting plan I update the site, run the backups and check it every month, so many problems never happen at all.

Can you make my site faster?

Yes. I analyze the Core Web Vitals, slim down images and plugins, clean the database and set up caching. A faster site keeps visitors longer and Google favors it.

By Toure Tia Kevin, web developer in Bassano del Grappa. Updated on 3 November 2026.

They chose Ikwaba

  • PrimaMedica
  • Camping Vicenza
  • Casa del Sole
  • Assottica
  • Ristoranti che passione

Is the next project yours?

Like the brightly coloured toucan, your website should be a feast for the eyes and leave visitors with an experience to remember.
Toure Tia Kevin

I reply within 24 hours. Or email contact@ikwaba.com