AI chatbot

An assistant that answers customers around the clock and hands you leads ready to go.

An AI chatbot is a virtual assistant that answers customers' questions on your site, even when you're not around. I custom-build it, train it on your business information and integrate it into your site or on WhatsApp and Messenger, with a handoff to a person when needed.

What does an AI chatbot include?

Custom chatbot

It talks like your business.

Site, audience and goals analysis
Conversation flows and tone of voice
Trained on your products and services
Replies in several languages

Integration

Where your customers already are.

Website
WhatsApp and Facebook Messenger
Handoff to a human agent
Lead capture

Measurement and improvement

The chatbot learns from conversations.

Conversation analysis
Clear performance reports
Keeping answers up to date
Post-launch support

How I work

01
Needs analysis

Goals, conversation flows and required integrations.
02
Design

Dialogues, chatbot personality and automatic replies.
03
Development and training

Integration into your site and training on your business data.
04
Launch and optimization

Launch, conversation review and continuous improvement.

How much does an AI chatbot cost?

Quote on request

The cost depends on complexity, the platforms to connect and the features. The first consultation and the quote are free.

FAQ

How long does it take to build an AI chatbot?

A few weeks for a basic chatbot; longer for projects with many integrations. I give you a precise estimate after the first analysis.

Does the chatbot replace customer service?

No, it lightens the load. It handles frequent questions and repetitive tasks; for sensitive matters it hands the conversation to a person.

Does the chatbot speak my customers' language?

Yes. The chatbots I build are multilingual and reply in the language of whoever is writing.

What happens if it doesn't know the answer?

It hands the conversation over to a person or leaves the customer a useful contact. Unanswered questions end up in the reports, so I can add them.

What information is it trained on?

Your business's own: website copy, product and service pages, price lists and FAQs. The chatbot answers from that content, which you can update whenever it changes.

Does the chatbot have to say it is an AI?

Yes. Since August 2, 2026, the EU AI Act (Art. 50) requires that people writing to a chatbot know they are talking to an AI. I set it up that way from the start, along with the privacy notice for the data collected in conversations.

By Toure Tia Kevin, web developer in Bassano del Grappa. Updated on 3 November 2026.